How it works
Proactive Chargeback Detection
Prevent chargebacks before they occur with real-time alerts on potential fraudulent transactions and cardholder disputes, enabling businesses to resolve payment issues before they transform into chargebacks.
Features
Identifying Potential Fraudulent Chargeback
Powerful risk engine operates on customisable rule-based algorithms using risk factors like negative database hits, country card checks, invalid email detections, and more contributing to comprehensive risk scoring of every transaction.
Data Driven Analytics and Reporting
Deep data analytics and granular detailing of the entire chargeback lifecycle, beginning from the point of purchase to contest fraudulent chargebacks effectively along with a user-friendly interface that provides visibility into filed, deterred, lost, and won cases.
Winning Representations
Improve on winning ratio by strategically and informatively presenting facts by advanced machine learning AI bot that enables persuasive dispute responses leading to successful resolutions either by deflecting chargebacks or recovering lost revenue.
Shielding Merchants from Penalties
By successfully increasing the number of wins in chargeback disputes, we empower merchants to significantly lower their FTS and CTS ratios, ultimately shielding them from chargeback scheme penalties.
Benefits
Confident Chargeback Handling
- Mitigate fraudulent chargebacks
- Compelling evidence to dispute chargebacks
- Make informed decisions with in-depth analytics
Enhanced Dispute Visibility
- Improved Case Insight
- Transparent Resolution Tracking
- Simplified Case Management
Winning Deals
- Enhance win rates with AI-powered dispute responses
- Win financial losses from fraud for the merchant
- Secure dispute wins to maintain minimal FTS, CTS ratio
Hear from Our Clients
We feel protected and confident to scale up
As payment providers we are vulnerable to fraud attacks and we needed a defence mechanism in place. We chose tutelar and their risk solutions have bolstered our operations with a sense of security and assurance.
PayG
payment Provider
We have seen a drastic decline in fraud attacks
Tutelar stands out as our best find for anti-fraud tools. We have seen a notable reduction in the frequency & severity of fraud attacks. This has a direct and tangible impact on the turnover of the company.
Foloosi Technologies Private Limited
payment Provider
Empower your business with effective tools to
win fraudulent chargebacks and manage disputes seamlessly
win fraudulent chargebacks and manage disputes seamlessly